How Hermyx handles and protects your data.

1. Overview

This Privacy Policy explains how Hermyx collects, uses, and protects information when you browse our website or contact us through any form or email address we provide.

We aim to keep our data practices simple and transparent, so you can feel comfortable sharing information when you want to work with us.

2. Data We Collect Through Contact Forms

When you submit a contact form, we typically collect the information you choose to share, such as your name, email address, company name, and the message you write. Depending on the form, we may also collect your role, phone number, and any project details you voluntarily include.

In addition, our systems may automatically log technical information such as your IP address, browser type, and approximate location to help us keep the site secure and understand how it is being used.

3. How We Use Your Information

We use the information you submit primarily to respond to your request – for example, to contact you about a potential project, schedule a call, or answer questions about our services.

We may also use aggregated, de-identified information to improve our website, understand which services are most interesting to visitors, and plan future content. We do not use your contact details to send unrelated marketing without a clear legal basis (such as your consent, or a legitimate interest directly related to your enquiry).

4. How We Handle Emails

If you email us directly or via a contact form, your message may be stored in our email systems and internal tools used for project management and support. We access these messages only to follow up on your enquiry, provide support, or maintain a record of our collaboration.

We recommend that you do not include sensitive information (such as passwords, payment card numbers, or government IDs) in emails or contact form messages. If such information is accidentally shared, we will handle it with care and delete it where appropriate.

5. We Do Not Sell Your Data

Hermyx does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

We may share limited information with trusted service providers who help us operate the website, host infrastructure, or communicate with you (for example, email and analytics providers). These partners are only allowed to process your data on our behalf and under confidentiality obligations.

6. Questions About This Policy

If you have any questions about how your data is collected or used, or if you want to request access, correction, or deletion of your information, you can contact us via the form on our Contact page.

7. Cookies, Analytics & Similar Technologies

Our website may use cookies, local storage, and similar technologies to remember your preferences, keep the site secure, and understand how visitors use our pages. We may also use third‑party analytics tools to help us measure traffic and usage trends.

You can usually control or delete cookies through your browser settings. If you disable cookies, some parts of the website may not function as intended, but you will still be able to contact us through other available channels.

8. How Long We Keep Your Information

We keep contact and enquiry information for as long as it is reasonably necessary to respond to you, maintain a record of our communications, and meet our legal, tax, or accounting obligations.

When information is no longer needed for these purposes, we take steps to delete it or permanently de‑identify it, unless we are required by law to keep it longer.

9. Your Privacy Choices & Rights

Depending on where you live, you may have certain rights over your personal information, such as the right to request access, correction, deletion, or to limit certain types of processing.

We will make reasonable efforts to honor these requests in line with applicable laws. To exercise any of these rights, please contact us using the details described above in Questions About This Policy.

10. How We Protect Your Information

We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. These safeguards include access controls, secure hosting, and limiting access to staff and partners who need the information to perform their duties.

However, no online service can be completely secure. We cannot guarantee absolute security of your information, and you share data with us at your own risk.

11. Children's Privacy

Our website and services are intended for business and professional audiences and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information as required by applicable law.

12. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. When we make material changes, we will update the date of the policy and, where appropriate, provide additional notice.

Your continued use of our website after any updates become effective means that you acknowledge the revised Privacy Policy.